Accessibility

Using this website

This accessibility statement is for https://www.enjoydarlington.co.uk/. This website is run by Darlington Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Most of this website is compliant with the W3C WCAG 2.1 AA accessibility standard.  However, there are some parts of this website that are not fully accessible:

  • pages with Google Maps
  • the ReCAPTCHA on the contact form is missing some labelling that will help assistive technologies
  • some empty lists are generated on the Things to Do pages

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Web team by emailing the issue to mydarlington@darlington.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Darlington Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

State or property not supported

On our tabbed search that appears on most pages we are adding some aria tags to unsupported html elements. This may cause some assistive technologies to not behave in the expected manner. This is not compliant with Success Criterion 4.1.2: Name, Role, Value.

Container element is empty

When no contact details are added to the Things to Do page an empty unordered list is inserted into the page. This may cause some assistive technologies to not behave in the expected manner.

Inline frame without a text alternative

The iFrame used for the ReCAPTCHA doesn't have a descriptive label on it. This means assistive technologies will not be able to tell the user what this page element is. This is not compliant with Success Criterion 4.1.2: Name, Role, Value.

Form field is not labelled

A hidden form field used by ReCAPTCHA to display a response does not have a label. This means assistive technologies will not be able to tell the user what this page element is. This is not compliant with Success Criterion 4.1.2: Name, Role, Value.

Non compliance with the accessibility regulations

Some of the PDF's on our website are not in an accessible format due to not being machine readable or missing certain landmarks such as headers. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value). Where the documents have been created by us we will fix these issues. Where the documents are given to us by third parties such as pubs, shops and restaurants we will provide links to their websites and social media where the information within the PDFs should also be available. 

How we tested this website

This website is tested every 6 days. The tests are carried out by the Darlington Borough Council web team using Siteimprove’s accessibility reports.  Tests are scheduled automatically and are monitored by the web team.

What we are doing to improve accessibility

Our accessibility roadmap below shows when we aim to fix the issues on this site.

Issue Target  Fix Date
4.1.2 Name, Role, Value October 2022

This statement was prepared on 02/08/2019.  It was last update on 12/08/2022 and is reviewed every two months.

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